"We started working with Carmen over a year ago as we were looking to relocate to the area from out of state. Throughout the entire process, Carmen and Emerson were helpful, friendly, courteous and professional. Being an out of state buyer is tough in this market because things move quickly. Carmen was responsive to our situation and worked tirelessly to preview homes for us, video conference with us at the home and provide input. Most importantly, Carmen listened, got to know us and was able to identify what we were looking for based on our interactions with her. She knew as well as we did what we wanted and she never pushed anything on us. She was never forceful, pressuring or overbearing. She was extremely patient with us and even after a year of looking, she assured us that our home was out there, she just needed to find it. There were times when she knew a house wasn't for us, even when we didn't. She was never afraid to be honest with us, even if it wasn't what we wanted to hear. Emerson and Carmen finally found our home in February 2018. Both of them worked hard to communicate with us through the process, schedule personal showings when we would be down and answer any and all questions we had. They worked hard on our behalf with the sellers and were there every step of the way. Along this journey, we came to value Carmen and Emerson as friends and built a relationship much stronger than agent/client. After having worked with several Realtors over the years in 3 other home purchases, I can say in complete honesty that Carmen and Emerson are hands down, the best I have ever worked with. I couldn't have even hoped for anyone better. Thanks for all you did for us."
-Realtor.com, March 2018
Carmen is the best! She goes out of her way to help in a variety ways and goes above and beyond expectation. Emerson took the lead on the sale of our house. He did an awesome job and made sure to keep us in the loop along the way. His communication was excellent!